Shipping Policy

Introduction

Thank you for shopping with SHENGGE. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from our website, www.shengge6688.com. By placing an order with us, you agree to the terms set forth in this policy.

Processing Time

1. Order Confirmation
   • Once your order is placed, you will receive an order confirmation email.
2. Order Processing
   • Orders are processed within 3-5 business days, excluding weekends and holidays. During peak seasons, processing times may be extended.

Shipping Methods and Delivery Times

We offer various shipping methods to meet your needs. The available shipping options will be displayed at checkout.

1. Standard Shipping

   • Europe: 7-14 business days
   • Japan: 5-10 business days
   • South Korea: 5-10 business days
   • United States: 10-15 business days

2. Express Shipping

   • Europe: 3-7 business days
   • Japan: 3-5 business days
   • South Korea: 3-5 business days
   • United States: 5-7 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing and local delivery practices.

Shipping Costs

Shipping costs are calculated based on the destination, shipping method, and the weight and dimensions of your order. The total shipping cost will be displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and instructions on how to track your package. You can also track your order through our website using the provided tracking number.

Customs, Duties, and Taxes

International shipments may be subject to customs fees, import duties, taxes, and other charges. These charges are the responsibility of the recipient and vary by country. SHENGGE is not responsible for any customs-related fees or delays. Please check with your local customs office for more information on potential charges.

Address Accuracy

Please ensure that the shipping address provided at checkout is accurate and complete. SHENGGE is not responsible for orders shipped to incorrect addresses provided by the customer. If you need to make changes to your shipping address, please contact us immediately at yilan739@gmail.com.

Lost or Damaged Packages

1. Lost Packages

   • If your package is lost in transit, please contact us at yilan739@gmail.com. We will work with the shipping carrier to resolve the issue.

2. Damaged Packages

   • If your package arrives damaged, please take photos of the damage and contact us immediately at yilan739@gmail.com. We will assist you in filing a claim with the shipping carrier and arrange for a replacement or refund.

Changes to this Policy

We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and your continued use of our website after such changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions or concerns about this Shipping Policy, please contact us at:

SHENGGE
Email: yilan739@gmail.com
Website: www.shengge6688.com

SHENGGE
China
Products: T-shirts, Hoodies, Custom-made Clothing
Business Model: B2B, B2C
Export Countries: Europe, Japan, South Korea, United States
Promotion Channels: Alibaba, Trade Shows